For any question related to products or your orders, please email us >> firstname.lastname@example.org Monday-Friday 9AM-5PM (EST)
that's the ONLY way we will get back to you and we'll get back to you in 24~48 hours
IMPORTANT: If you have a question about your orders, please let us know:
1) [Order Number #] in the subject line of your email;
2) Your [Shipping Name]
Thanks for your understanding :)
NOTE:There has been a delay in shipping due to the COVID-19 outbreak.
The delivery time is 2 to 4 weeks.
Unfortunately, we are having an influx of sales and due to the extremely high volume of incoming emails, we might not get to your query within the promised 24-hour timeframe.